Shipping & Tracking
Last updated: August 18, 2026
This Shipping & Tracking page applies to products marked Online Retail. Shipping terms for Wholesale / Made to Order and Custom / OEM orders will be confirmed separately in the quotation or order agreement.
Order Processing
Online retail orders are typically processed within 3–5 business days, excluding weekends and public holidays. You will receive a shipping confirmation email with tracking information after your order has been dispatched.
Delivery estimates begin on the date the order ships and do not include processing time.
United States Shipping
China Fulfillment — Standard Shipping
- Orders under $80: $9.99 USD
- Orders of $80 or more: Free standard shipping
- Estimated delivery: 15–25 days after dispatch
This is our standard shipping option for eligible online retail products fulfilled from our facility in China.
Selected U.S. Warehouse Items
Some eligible products may be fulfilled from U.S. inventory through our fulfillment partner. These items currently include free standard shipping and typically arrive within 3–5 business days after dispatch. The shipping option available for your order will be shown at checkout.
Orders with Multiple Fulfillment Locations
If your order contains products stored in different locations, it may arrive in separate packages. Each package may have its own tracking number and delivery date. You will not be charged an additional shipping fee after checkout because an order is split into multiple packages.
Track Your Package
Enter the tracking number from your shipping confirmation email below. Please allow 2–5 days after dispatch for the first tracking update to appear.
You can also track most international packages directly at 17TRACK. For USPS packages, use the USPS tracking page.
Delivery Delays
Delivery times are estimates rather than guaranteed arrival dates. Customs processing, weather, carrier disruptions, peak seasons, incorrect addresses, and other circumstances outside our control may cause delays.
If tracking has not updated for more than 7 business days, or if your package has not arrived within 30 days of the shipping confirmation, please contact us so we can investigate with the carrier.
Shipping Address Changes
Please check your shipping address carefully before placing an order. If you need to make a correction, email us as soon as possible. We cannot guarantee that an address can be changed after an order has been dispatched, and additional costs caused by an incorrect or incomplete address may be the customer's responsibility.
Customs and Import Processing
International shipments may be reviewed by local customs authorities. Requirements and processing times vary by destination. If a carrier or customs authority contacts you about an unexpected charge or document request, please contact us before taking further action so we can help verify the request.
Contact Us
For shipping or tracking assistance, email info@wifreo.com. Please include your order number and tracking number, if available.